What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering.You bring strong statistical and process expertise.You have 4–6 years of experience in Inside Sales Operations or Contact Center Analytics.You have expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization.You are proficient in Power BI (including DAX, RLS, and data modeling) and Power Query.You are familiar with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM).You have experience with SQL/Snowflake.You are skilled in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management.You excel at cross-functional stakeholder management and communicate clearly and precisely.You drive process harmonization, enablement, and change management.You are fluent in German and English, both written and spoken.
Prepares the Project Scope whereby the goals, objectives, risks, assumptions, team member’s roles and responsibilities, work breakdown structure, and deliverables are identified, defined, and communicated effectively. Communicates regularly with management and administration regarding the status of current project initiatives; Lobbies for and obtains peer and upper management support, guidance, and approvals as required to advance project initiatives Coordinates with appropriate project team groups such as, Customers, Sales, Finance, Product Management, Engineering, Purchasing, Manufacturing, Service, and Documentation to guide project and produce customer deliverables within specified time frames and budgets.
Then, please send us your application: SCHOTT North America, Inc., Human Resources, Kurt Johnson, +17172284231 *At SCHOTT, it’s your personality that counts – not your gender, your identity, or origin.Your Profile Masters Degree in Engineering, Science or Business Administration, required Minimum 5 years in Key Account Management, required Technical Sales/Marketing or Product Management of high engineesring content materials and components in an industrial Business-to-Business (B2B) environment, strongly preferredExperience in the semiconductor industry and/or quartz glass material sales, strongly desired Ability to read, write and speak English; strong oral and written communication skillsProficiency in MS Office knowledgeAbility to work in a dynamic and fast growing industryGrowth and results driven mindsetPersonable with excellent people management and teamwork skillsAbility to work in a global, matrix organization
Prepares the Project Scope whereby the goals, objectives, risks, assumptions, team member’s roles and responsibilities, work breakdown structure, and deliverables are identified, defined, and communicated effectively. Communicates regularly with management and administration regarding the status of current project initiatives; Lobbies for and obtains peer and upper management support, guidance, and approvals as required to advance project initiatives Coordinates with appropriate project team groups such as, Customers, Sales, Finance, Product Management, Engineering, Purchasing, Manufacturing, Service, and Documentation to guide project and produce customer deliverables within specified time frames and budgets.
What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Industrial Engineering, Analytics, or Statistics.Ideally, you have additional qualifications in Marketing Analytics or CRM.You bring 3–5 years of professional experience in Campaign/CRM Analytics and Sales Operations.You have hands-on experience in end-to-end campaign tracking, KPI development, and European process harmonization.You are proficient in Power BI (including DAX and Data Modeling) and Power Query (ETL).You are familiar with Dynamics 365 and HubSpot (workflows/tracking).You have experience with SQL (Snowflake) and SAP data integration.You ensure data quality and consistency across systems.You communicate clearly and effectively and Stakeholder management motivates you and drives you to create solutions collaboratively.You design processes, promote enablement, and share best practices.You have excellent German and English skills, both written and spoken.